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Testimonials



I just want to tell you Thanks. And if you could pass it on to whoever gave this to me, that would be great. My emails are like friends. I can't wait to read them every day. The stories are great and they have helped me a lot. The other day I had something real hard to do. I was really scared. Then that email came about dealing with your fears. I decided if that girl could do it, so could I. I did it! It felt great. I know the next time won't be so hard. Keep the emails coming.

- Angela



Personally, I find the SBIY stories very inspirational. I enjoy reading them. They sometimes come at a very opportune moment when I need a boost.

- Anonymous

 

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Frequently Asked Questions

  1. Are there any e-mail addresses you can’t deliver to?
  2. Can I change who my recipient is?
  3. Can I send a membership to someone without a computer/e-mail address?
  4. Do you offer subscription types besides teen and adult?
  5. How do I cancel my SBIY Membership?
  6. How long will my recipient receive the SBIY e-mails for?
  7. I have a suggestion for an SBIY story, who should I send it to?
  8. I want to communicate with one of the SBIY writers.  How do I do that?
  9. My billing information has changed. How can I update this?
  10. What are the benefits of paying annually?
  11. What happens if my recipient changes their e-mail address?
  12. What if I have any other questions that arent answered here?
  13. When will the e-mails start being delivered to my recipient?
  14. Why am I receiving the SBIY e-mails when I asked for them to be sent to someone else?
  15. Why is my recipient not receiving their e-mails?
  16.  

    Q: Are there any e-mail addresses you can’t deliver to?

    A: We cannot deliver to AOL addresses. If you or your recipient uses AOL, please be prepared to use an alternate e-mail address or to create a new one. Gmail.com offers free e-mail addresses.

    Q: Can I change who my recipient is?

    A: Yes. If you want to do this, please contact Customer Service and you will be sent a form to fill out for your new recipient’s information.

    Q: Can I send a membership to someone without a computer/e-mail address?

    A: No. Only the certificate is mailed. The SBIY letters themselves are sent through e-mail.

    Q: Do you offer subscription types besides teen and adult?

    A: At the present time, we only offer the teen and adult subscription types. This may change in the future. If you have suggestion for a new subscription type, please send it to admin@someonebelievesinyou.com.

    Q: How do I cancel my SBIY Membership?

    A: If you want to cancel, please send an e-mail to admin@someonebelievesinyou.com with your request. Make sure to include a copy of your receipt. We’ll do our best to make sure you never want to cancel!

    Q: How long will my recipient receive the SBIY e-mails for?

    A: Your recipient will receive daily SBIY e-mails for as long as you continue with your subscription.

    Q: I have a suggestion for an SBIY story, who should I send it to?

    A: Suggestions are always welcome and can be sent to admin@someonebelievesinyou.com.

    Q: I want to communicate with one of the SBIY writers.  How do I do that?

    A: Just go to the Contact Us page and click on the link for the writer you wish to send an email to. They will be happy to hear from you!

    Q: My billing information has changed. How can I update this?

    A: If any of your billing information has changed, such as address, expiration date, etc., please send your new information to admin@someonebelievesinyou.com. If you need to change your card number, please include the best phone number and times to reach you at to change this information over the phone.

    Q: What are the benefits of paying annually?

    A: If you choose to choose to pay annually for 1 or 2 recipients, you’ll save $18.40 a year per membership.

    Q: What happens if my recipient changes their e-mail address?

    A: If your recipient changes their e-mail address, please send their new e-mail address, along with the old e-mail address it’s being changed from, to admin@someonebelievesinyou.com. Their information will be changed and they’ll continue to receive their e-mails.

    Q: What if I have any other questions that arent answered here?

    A: Please send any other questions to admin@someonebelievesinyou.com.

    Q: When will the e-mails start being delivered to my recipient?

    A: The SBIY e-mails start going out 10 days after you make your purchase. This is to ensure enough time for your recipient to receive their certificate.

    Q: Why am I receiving the SBIY e-mails when I asked for them to be sent to someone else?

    A: As the sender, you will receive a copy of the SBIY e-mails.

    Q: Why is my recipient not receiving their e-mails?

    A: If you made your purchase more than 10 days ago and your recipient still hasn’t received their e-mails, they’ll need to check their junk mail folder and make sure that they have admin@someonebelievesinyou.com white listed.

    Lisa Mota
    Director of Customer Service
    Someone Believes In You!

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